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TDS Risk API and carrier status
All systems operational
Last checked: 13 October 2026, 23:11 BST
Live status for TDS Risk API, carrier connections, and platform services.
Current status
System components
Core services
๐ก
Trust Score API
POST /api/trust-score โ live carrier signal queries
Operational
๐
Mobile KYC API
POST /api/kyc โ identity match against carrier records
Operational
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Risk Recall service
Retrieval of historic verification evidence and audit records
Operational
๐ข
Dashboard
Account management, API keys, billing, audit logs
Operational
๐
Authentication
API key validation and authorisation
Operational
Compliance & evidence
๐
Audit trail service
Cryptographic signing and immutable record creation
Operational
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Account Audit Log
Immutable account activity and security event recording
Operational
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Audit webhook service
Signed real-time delivery of Account Audit Log events
Operational
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Policy compliance scanner
Daily automated privacy policy scanning
Operational
๐
Policy versioning service
Privacy policy versioning, hashing and evidential snapshots
Operational
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Retention & deletion service
Automated expiry and secure deletion of customer data
Operational
๐จ
Smart Alerts
Velocity, score drift, lead source and repeat-check alerting
Operational
Carrier connections
๐ฑ
Vodafone UK
Live carrier signal connection
Operational
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EE
Live carrier signal connection
Operational
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O2 / VMO2
Live carrier signal connection
Operational
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Three UK
Live carrier signal connection
Operational
Performance
API metrics โ last 30 days
100%
API uptime
1.07s
Avg. response time
0%
Error rate
4/4
Carriers connected
Trust Score API โ 90 day uptime
100%
90 days agoToday
Mobile KYC API โ 90 day uptime
100%
90 days agoToday
Incident history
Past 90 days
Resolved24 Feb 2026, 09:14โ10:02 UTC
Elevated response times โ Trust Score API
Some Trust Score API requests experienced elevated response times (3โ8s) due to a transient carrier connection issue with one UK network. All other carriers remained fully operational. Mobile KYC was not affected.
10:02 UTC
Resolved. Carrier connection restored. Response times returned to normal. Total impact: 48 minutes.
09:31 UTC
Monitoring. Carrier connection issue identified and escalated. Partial signal degradation for affected carrier. Other carriers unaffected.
09:14 UTC
Investigating elevated response times reported on Trust Score API. Monitoring in progress.
Resolved11 Jan 2026, 02:33โ02:51 UTC
Scheduled maintenance โ database migration
Planned maintenance window for database infrastructure upgrade. API was temporarily unavailable during this period. Pre-announced 7 days in advance.
02:51 UTC
Completed. Maintenance complete. All services restored. Total downtime: 18 minutes.
No further incidents in the past 90 days
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